Quolrixxlyux

Terms of Service

Last updated: 12 March 2025

These Terms of Service (“Terms”) govern your use of the website quolrixxlyux.world (the “Website”) and the purchase of products and services offered by Quolrixxlyux (“we”, “us”, “our”). By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

1. Information about us

Trader identity and contact details:

Quolrixxlyux
Address: De Ruijterkade 24a, 1012 AA Amsterdam, Netherlands
Email: info@quolrixxlyux.world
Phone: +31202357822

We sell food supplements (e.g. Vascenora) to consumers in the Netherlands and other countries as indicated on the Website. Our activities are subject to Dutch law and, where applicable, European Union law.

2. Definitions

  • “Consumer” means a natural person who is acting for purposes outside his or her trade, business, craft, or profession.
  • “Contract” means the agreement between you and us for the supply of products and/or services, formed when we accept your order.
  • “Order” means your request to purchase products or services via the Website (e.g. by submitting the order form).
  • “Products” means the goods (e.g. food supplements) offered and sold by us on the Website.
  • “Website” means the website at quolrixxlyux.world and its subpages.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that violates applicable laws or regulations (including Dutch and EU law).
  • Attempt to gain unauthorised access to any part of the Website, our systems, or the data of other users.
  • Transmit any virus, malware, or other harmful code, or use the Website to distribute spam or unsolicited communications.
  • Copy, scrape, or use automated means to collect content or data from the Website without our prior written consent.
  • Use the Website in a way that could damage, disable, or overburden our infrastructure or impair other users’ use.

We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms or the law.

4. Products and information

We offer food supplements and related products on the Website. Product descriptions, images, and specifications are provided in good faith but may be subject to change (e.g. packaging or minor formulation updates by the manufacturer). We do not guarantee that product descriptions or other content on the Website are error-free, complete, or current. Obvious errors in price or description do not bind us; we may correct them and will inform you before concluding the Contract where appropriate.

Food supplements are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for a varied diet and healthy lifestyle. Use only as directed and consult a healthcare professional if you have any health concerns or are taking medication.

5. Orders and formation of the contract

When you submit an order via the Website (e.g. by completing the order form and clicking the order button), you make an offer to purchase the selected products on these Terms. A contract is formed when we accept your order. We may accept by sending an order confirmation (e.g. by email) or by dispatching the products. We are not obliged to accept every order; we may refuse or cancel orders (e.g. in case of stock shortage, pricing error, or suspected fraud) and will inform you and refund any payment already made where applicable.

You are responsible for ensuring that the information you provide (name, address, email, phone, etc.) is accurate and complete. We will use this information to process your order and to communicate with you as set out in our Privacy Policy.

6. Price, payment, and delivery

Prices shown on the Website are in euros (€) and include VAT where applicable. They do not include delivery costs unless otherwise stated (e.g. “free shipping from €35”). Delivery costs will be clearly indicated before you confirm your order. We reserve the right to change prices; changes will not affect orders already accepted.

Payment can be made by the methods offered on the Website (e.g. credit card, PayPal, or other methods). You must pay the full amount (including delivery) as indicated at checkout. Until we have received full payment, we are not obliged to deliver the products.

Delivery will be made to the address you provide. Delivery times are estimates and are not guaranteed; we will use reasonable efforts to dispatch and deliver within the stated timeframe. Risk in the products passes to you upon delivery. If you are a Consumer in the EU, you may have additional rights under the Consumer Rights Directive and national implementation (e.g. Dutch civil code).

7. Withdrawal and returns (consumers)

If you are a Consumer, you may have the right to withdraw from the contract within 14 days without giving a reason, in accordance with EU and Dutch consumer law. For detailed conditions, time limits, and procedures, please see our Return Policy. The Return Policy forms part of these Terms for consumer sales.

8. Warranty and liability

We warrant that the products will conform to the contract and to the description on the Website at the time of delivery. If a product is defective, you may be entitled to repair, replacement, or a price reduction under applicable law (e.g. Dutch civil code). You must notify us of any defect within a reasonable time after discovery.

To the extent permitted by law:

  • We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited by law.
  • We are not liable for indirect or consequential loss (e.g. loss of profit, loss of data) arising from your use of the Website or the products, except where such loss is caused by our gross negligence or wilful misconduct.
  • Our total liability to you in respect of any order or use of the Website shall not exceed the amount you paid to us for the relevant products or services in the twelve months preceding the claim.

Nothing in these Terms affects your statutory rights as a Consumer under Dutch or EU law.

9. Intellectual property

All content on the Website (text, images, logos, design, and other materials) is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or use such content for commercial purposes without our prior written consent. You may view and print a reasonable copy for personal, non-commercial use.

10. Personal data and cookies

We process your personal data in accordance with our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy. By using the Website and placing orders, you acknowledge that you have read and understood these policies.

11. Complaints and dispute resolution

If you have a complaint about our products or services, please contact us using the contact details in section 1. We will try to resolve the matter promptly. If we cannot resolve it, you may use the European Commission’s Online Dispute Resolution platform (ec.europa.eu/consumers/odr) or seek redress through the courts. If you are a Consumer in the Netherlands, Dutch law applies and the courts of the Netherlands have jurisdiction, without prejudice to any mandatory consumer protection in your country of residence.

12. General

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy (where applicable), constitute the entire agreement between you and us regarding the Website and the sale of products. If any provision is held to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right does not waive that right. We may assign our rights and obligations under these Terms; you may not assign without our written consent.

These Terms are governed by the laws of the Netherlands. For Consumers, this does not deprive you of the protection of mandatory provisions of the law of your country of residence.

13. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates when they were last revised. Changes will be posted on this page. For existing orders, the Terms in force at the time of the order apply. For new orders and use of the Website after the change, the updated Terms apply. We encourage you to review this page periodically. Where required by law, we will notify you of material changes (e.g. by email or a notice on the Website).

14. Contact

For questions about these Terms, please contact us:

Quolrixxlyux
De Ruijterkade 24a, 1012 AA Amsterdam, Netherlands
Email: info@quolrixxlyux.world
Phone: +31202357822